Masterclasses 2019

5th November 2019 - Life on the leadership team

Tom Beedham, Director at Criticaleye in conversation with Elizabeth Hogg, CFO at No1 Lounges and Neil Griffiths, NED, City Pub Group

Time: 14:30 - 16:30

Venue: WeWork - 30 Stamford Street London SE1 9LQ

6th November 2019 - Financial Wellness – Learn how to budget, save, invest, retire early and how to save tens of thousands on your mortgage

Lisa Conway-Hughes

Time: 14:00 - 16:00

Venue: 3rd Floor Chronicle House, 72-78, Fleet St, London EC4Y 1HY

13th November 2019 - Career advancement of women in the hospitality, travel and leisure industry: barriers and enablers to career progression

Dr Maria Gebbels MSc., FHEA, MIH , Senior Lecturer in Hospitality Management at University of Greenwich Faculty of Business

Time: 14:00 - 16:00

Venue: Lutyens Room, The Clubhouse, St James’s, 8 St James’s Square London SW1Y 4JU

4th December 2019 - Be conscious of your unconscious bias

Kirsty Rogers, Partner - DWF LLP

Time: 14:00 - 16:00

Venue: DWF Group Offices, 20 Fenchurch St, London EC3M 3AG

10th December 2019 - BAME in Hospitality, Travel and Leisure

Time: 10:00 - 17:00

Venue: DWF Group Offices, 20 Fenchurch St, London EC3M 3AG

For further information on the 2019 Masterclasses - please contact us at or


WiH2020 Latest News

4th September 2019

Tea Colaianni met with Matthew Croker from the Government Equalities Office to promote action plans across hospitality, travel and leisure to tackle the gender pay gap.

Lots of tangible actions will follow from this discussion!

100 ways to work flexibly

On Wednesday 3rd July, WIH2020 attended the Women's Business Council launch of #100WaystoWorkFlexibly campaign, showcasing concrete examples of how both men and women can work flexibly without negatively impacting their careers. The campaign has been created in partnership with the Government Equalities Office to demonstrate the many different options available when seeking to create a flexible working environment.

The launch event, at which Baroness Susan Williams, Minister for Equalities gave the keynote address, featured a question and answer panel session. This was chaired by the Women's Business Council's newly appointed Chair Fiona Dawson. Other panel members included Roger Whiteside, Chief Executive of Greggs, Hilary Saunders of the Government Equalities Office and Hero Brown of Muddy Stilettos.

Key messages and observations from the discussion which were noted were:

  • Relatable role models are the way forward.
  • Flexible working is still viewed as a compromise to career progression. The panel agreed that it should not be viewed as a choice one is making.
  • FLEXIBLE WORKING DOES NOT MEAN PART TIME! Flexible working should allow people to stay in the workplace in some way that still allows them to advance their careers without losing confidence, respect or ability.
  • Flexible working should be a cultural norm, not only offered to those who need it. This will help to lift the stigma which so many people face.
  • Part time does not mean trying to fit 3 days of work into 5 days. Also, an individual's performance should be measured in accordance with the output they're realistically expected to deliver with the hours they work. Too often, they are judged unfairly

The publication highlighted 100 real-life stories of individuals who have adapted to dynamic and agile working patterns for a better work/life balance which can be found here:

9 companies in the WiH2020 collaboration platform contributed with 11 examples of flexible working across HTL being published in the final document.

The Mentoring Women in HTL Programme Launch

10th June 2019

Over 20 of the largest employers in hospitality, travel and leisure attended the launch of The Mentoring Women in HTL Programme by WiH2020.

Phenomenal panel with Whitbread, Greene King and Bourne Leisure, skilfully chaired by Tom Beedham of Criticaleye.

Inspiring and insightful talk from Dr Judie Gannon of Oxford Brookes. Amazing energy from all Mentors and Mentees.

Over 30 mentoring relationships started their journey today.

Well done Estelle Hollingsworth at Virgin Atlantic and Patsy Darragh at IAG, a fantastic example of industry collaboration!

For the industry by the industry. Fantastic feedback from all.

The Launch of Comeback to HTL

25th June 2019

Well, it was through pure tenacity and determination that we made the first ever cross industry Women Returners programme happen, what a day it was!

Returners had the opportunity to network with their peers, meet leading hospitality, travel and leisure employers, attend a CV clinic, receive a confidence boost through experts’ advice, hear from returners’ stories and more. It was an engaging and productive day! Thank you to all the women who attended the workshop, the employers who helped the day be such a success and all the partners involved. Looking forward to all the connections made yesterday turning into jobs!

It's time to Comeback to Hospitality, Travel and Leisure

The first ever cross-industry Returners Programme

For whatever reason, you have taken a break from your career, you have been focusing on or raising a family, caring for someone or pursuing a new passion and are now looking to return to the workplace. It is time to Comeback to Hospitality, Travel and Leisure.

Join us on the 25th of June for the first ComebacktoHTL Workshop.

Visit to secure your place.

HR Leaders Steering Group Meetings

26th September 2019

Great discussion on flexible working today at WiH2020 HR Leaders Steering Group meeting kindly hosted by PwC with Juliet Turnbull CEO of 2to3days. 2020 plan of action was discussed with some great input from HR leaders from across Hospitality, Travel and Leisure

22nd May 2019

WiH2020 HR Leaders Steering Group met yesterday to hear from Denise Wilson OBE of the Hampton-Alexander Review about progress to date on gender representation at senior level.

Denise called it a ‘mini-revolution’ (from 12% to 31% female leaders across FTSE350 since 2011), but also stressed a lot remains to be done, she urged leaders to be bold and brave.

InterContinental Hotels Group (IHG®) and Hilton shared their experience with setting up Employee Resource Groups globally.

Lots of joint initiatives were discussed and progressed.

26th March 2019

Record attendance of HR Leaders in Hospitality, Travel & Leisure at the Steering Group yesterday

Great to see so many companies joining the collaboration platform and working on some great initiatives to support Diversity and Inclusion across the HTL industry

WiH2020 Advisory Board

10th September 2019

The WiH2020 Advisory Board heard from Andrew Ninian of the Investment Association.

Of the 69 ‘one and done’ FTSE 350 companies that received a letter from the IA urging them to take action or being faced with a red top (its highest warning level) 28 have appointed one additional woman as of last week.

“Gender diversity on Boards is a MUST for investors”.

Sadly a handful of hospitality, travel and leisure companies still need to up their game or risk investor dissent at their AGM.

24th June 2019

The WiH2020 Advisory Board reviews the last 6 months work and plans ahead on how to collectively increase impact and reach across hospitality, travel and leisure. Two primary areas of focus: gender and race and ethnicity.

18th March 2019

The inaugural meeting of the recently created @WiH2020 Advisory Board took place at PwC offices.

Hospitality, Travel and Leisure leaders shared their personal motivation for supporting the WiH2020 campaign and worked collaboratively to progress the D&I agenda.

Masterclasses 2019

12th June 2019

Hosted by Katy Bennett at PwC, today’s WiH2020 Masterclass on Ethnicity Pay Gap Reporting was a technology feast with interactive screens, virtual reality training and more.

Hospitality, Travel and Leisure HR leaders talked about engaging Board and employees with the race and ethnicity debate, encouraging conversations, using employee networks and systems.

Our industry can really lead the way in this area.

30th April 2019

"Be conscious of your unconscious bias" Masterclass

Against a spectacular backdrop from the DWF Group Plc offices in the Walkie Talkie building, a room packed with hospitality, travel and leisure leaders learned from Kirsty Rogers (DWF Employment Law Partner) about the 9 types of unconscious bias in one of WiH2020's most popular masterclasses thus far.

This is a masterclass we will organise again before year end. Thank you Kirsty Rogers for delivering such a brilliant and engaging talk.

NEWS Archive


WiH2020 recently interviewed a number of female leaders across Hospitality, Travel and Leisure, find below their quotes that will inspire more women to pursue a career within our diverse and inclusive industry.

2018 saw a significant number of female leaders appointed to key leadership roles across the Hospitality, Travel and Leisure industry. We highlight below some examples of recent promotions that illustrate positive momentum towards more diverse leadership across HTL.

27th February 2019

We held our second launch of the Women in Hospitality, Travel and Leisure 2020 Review - 2019 edition in the stunning campus of Oxford Brookes in the presence of Hospitality Management course students and industry leaders.

Momentum is growing and while the gap between companies performing well and those that aren't is widening, it is also clear that more and more employers understand that diverse and inclusive businesses engage with customers and perform better.

Thank you Simonetta Manfredi at Oxford Brookes for your hospitality!

Women in Hospitality, Travel and Leisure 2020 Video

featuring Tea Colaianni (WiH2020), Elliott Goldstein (The MBS Group) and Jon Terry (PwC)

HTL Industry Leaders discuss what Diversity and Inclusion means to them

On the 6th of February 2019, we launched the WiH2020 Women in Hospitality, Travel and Leisure 2020 Review - 2019 Edition, in partnership with The MBS Group and PwC

Chaired by Eleanor Mills, Editorial Director of The Sunday Times, a panel of influential industry leaders discussed progress and answered questions

Keith Barr


Johan Lundgren

CEO easyJet Plc

Jane Bentall

Managing Director Haven Holidays (Bourne Leisure)

Kate Nicholls

CEO UKHospitality

Tea Colaianni, Founder and Chair of WiH2020 and Denise Wilson OBE, CEO of the Hampton-Alexander Review discuss how to continue to engage with Hospitality, Travel and Leisure companies to achieve the target of 33% female leaders by 2020.

Criticaleye supports WiH2020

Criticaleye said they were "Proud to support Women in Hospitality, Travel and Leisure 2020, a campaign spearheaded by our Board Mentor Tea Colaianni with the aim to increase the number of women in leadership roles across these sectors. In this video we talk to Tom Beedham Director - Board Mentors & NEDs and Jamie Wilson, Managing Director - Group Services, plus Tea Colaianni, about our joint ambitions for greater leadership diversity across all sectors"

Tea Colaianni said "We are so pleased to have Criticaleye’s support for WiH2020 and all our diversity and inclusion initiatives across hospitality travel and leisure"

Tea Colaianni visited the offices of Criticaleye today to talk about the WiH2020 initiative. Criticaleye are proud supporters of WiH2020.

Tom Beedham (pictured) said "We already work with a number of senior executives and leaders in this industry and have a lot to contribute, when it comes to expertise on women in leadership and executive development".

Diversity Afternoon Tea at The Rank Group PLC

November 2018

Tea commented: "It was great to join the Rank Group for their Diversity Afternoon Tea at their head office in Maidenhead. Rank is a signatory of the Diversity in HTL Charter and their employees are having great conversations about D&I".

Sarah Powell (Director of Communication at The Rank Group plc) said: "Tea thank you on behalf of Rank for a fabulous afternoon, your insight has created a real buzz and hopefully some more momentum for change".

David Balls (Group Human Resources Director at The Rank Group plc) commented: "Thank you so much for all your support Tea. The feedback about the session has been overwhelmingly positive and I look forward to welcoming you back soon".

Jennifer Liston-Smith (Head of coaching and consultancy at My Family Care) commented: "Glad to see your unstoppable influence continues Tea Colaianni!".