14th January 2020 - Navigating the Data Minefield: Gender Pay Gap, Metrics, Ethnicity Pay Gap, Legislative requirements

Time: 12.30 - 15.00

Venue: PwC, 7 More London Riverside, London SE1 2RT

3rd March 2020 - Flexible, Agile, Smart Working in Hospitality, Travel and Leisure

Time: 13.30 - 17.00

Venue: TBC

11th March 2020 - Financial Wellness: From the gender pay gap to the gender pension gap and the gender investment gap. How it affects women and how to bridge it

Time: 14.00 - 17.00

Venue: Chronicle House, 72-78 Fleet Street, London, EC4Y 1HY

18th March 2020 - Working Parents: How Do You Stay Sane? Managing multiple stakeholders, negotiating flexible working and navigating your career as a working parent

Time: 14.00 - 17.00

Venue: TBC, London

For further information on the Masterclasses, please contact us at

WiH2020 Latest News

27th November 2019

We are pleased to announce that Moto Hospitality Ltd has signed the Diversity in HTL Charter joining a growing community of organisations showing their commitment to improving diversity and inclusion across their business!

25th November 2019

We are pleased to welcome on board SD Worx UK & I as a new partner!

The Mentoring Women in HTL Programme Launch

10th June 2019

Over 20 of the largest employers in hospitality, travel and leisure attended the launch of The Mentoring Women in HTL Programme by WiH2020.

Phenomenal panel with Whitbread, Greene King and Bourne Leisure, skilfully chaired by Tom Beedham of Criticaleye.

Inspiring and insightful talk from Dr Judie Gannon of Oxford Brookes. Amazing energy from all Mentors and Mentees.

Over 30 mentoring relationships started their journey today.

Well done Estelle Hollingsworth at Virgin Atlantic and Patsy Darragh at IAG, a fantastic example of industry collaboration!

For the industry by the industry. Fantastic feedback from all.

The Launch of Comeback to HTL

25th June 2019

Well, it was through pure tenacity and determination that we made the first ever cross industry Women Returners programme happen, what a day it was!

Returners had the opportunity to network with their peers, meet leading hospitality, travel and leisure employers, attend a CV clinic, receive a confidence boost through experts’ advice, hear from returners’ stories and more. It was an engaging and productive day! Thank you to all the women who attended the workshop, the employers who helped the day be such a success and all the partners involved. Looking forward to all the connections made yesterday turning into jobs!

It's time to Comeback to Hospitality, Travel and Leisure

The first ever cross-industry Returners Programme

For whatever reason, you have taken a break from your career, you have been focusing on or raising a family, caring for someone or pursuing a new passion and are now looking to return to the workplace. It is time to Comeback to Hospitality, Travel and Leisure.

Visit for more information.

HR Leaders Steering Group Meetings

26th September 2019

Great discussion on flexible working today at WiH2020 HR Leaders Steering Group meeting kindly hosted by PwC with Juliet Turnbull CEO of 2to3days. 2020 plan of action was discussed with some great input from HR leaders from across Hospitality, Travel and Leisure

22nd May 2019

WiH2020 HR Leaders Steering Group met yesterday to hear from Denise Wilson OBE of the Hampton-Alexander Review about progress to date on gender representation at senior level.

Denise called it a ‘mini-revolution’ (from 12% to 31% female leaders across FTSE350 since 2011), but also stressed a lot remains to be done, she urged leaders to be bold and brave.

InterContinental Hotels Group (IHG®) and Hilton shared their experience with setting up Employee Resource Groups globally.

Lots of joint initiatives were discussed and progressed.

WiH2020 Advisory Board

10th September 2019

The WiH2020 Advisory Board heard from Andrew Ninian of the Investment Association.

Of the 69 ‘one and done’ FTSE 350 companies that received a letter from the IA urging them to take action or being faced with a red top (its highest warning level) 28 have appointed one additional woman as of last week.

“Gender diversity on Boards is a MUST for investors”.

Sadly a handful of hospitality, travel and leisure companies still need to up their game or risk investor dissent at their AGM.

24th June 2019

The WiH2020 Advisory Board reviews the last 6 months work and plans ahead on how to collectively increase impact and reach across hospitality, travel and leisure. Two primary areas of focus: gender and race and ethnicity.

Masterclasses 2019

26th September 2019

"The first time in a 20 year career in HTL where BAME has been discussed" and "Thank you WiH2020 for empowering organisations to have these conversations and giving us the opportunity to share our stories" were some of the comments from attendees at WiH2020 first masterclass on Being BAME in HTL, hosted by DWF.

We have started a powerful conversation.

If you are in Hospitality, Travel and Leisure, join us on this journey.

12th June 2019

Hosted by Katy Bennett at PwC, today’s WiH2020 Masterclass on Ethnicity Pay Gap Reporting was a technology feast with interactive screens, virtual reality training and more.

Hospitality, Travel and Leisure HR leaders talked about engaging Board and employees with the race and ethnicity debate, encouraging conversations, using employee networks and systems.

Our industry can really lead the way in this area.

30th April 2019

"Be conscious of your unconscious bias" Masterclass

Against a spectacular backdrop from the DWF Group Plc offices in the Walkie Talkie building, a room packed with hospitality, travel and leisure leaders learned from Kirsty Rogers (DWF Employment Law Partner) about the 9 types of unconscious bias in one of WiH2020's most popular masterclasses thus far.

This is a masterclass we will organise again before year end. Thank you Kirsty Rogers for delivering such a brilliant and engaging talk.

NEWS Archive

4th September 2019

Tea Colaianni met with Matthew Croker from the Government Equalities Office to promote action plans across hospitality, travel and leisure to tackle the gender pay gap.

Lots of tangible actions will follow from this discussion!

100 ways to work flexibly

On Wednesday 3rd July, WiH2020 attended the Women's Business Council launch of #100WaystoWorkFlexibly campaign, showcasing concrete examples of how both men and women can work flexibly without negatively impacting their careers. The campaign has been created in partnership with the Government Equalities Office to demonstrate the many different options available when seeking to create a flexible working environment.

The publication highlighted 100 real-life stories of individuals who have adapted to dynamic and agile working patterns for a better work/life balance which can be found here:

9 companies in the WiH2020 collaboration platform contributed with 11 examples of flexible working across HTL being published in the final document.


WiH2020 recently interviewed a number of female leaders across Hospitality, Travel and Leisure, find below their quotes that will inspire more women to pursue a career within our diverse and inclusive industry.

2018 saw a significant number of female leaders appointed to key leadership roles across the Hospitality, Travel and Leisure industry. We highlight below some examples of recent promotions that illustrate positive momentum towards more diverse leadership across HTL.

27th February 2019

We held our second launch of the Women in Hospitality, Travel and Leisure 2020 Review - 2019 edition in the stunning campus of Oxford Brookes in the presence of Hospitality Management course students and industry leaders.

Momentum is growing and while the gap between companies performing well and those that aren't is widening, it is also clear that more and more employers understand that diverse and inclusive businesses engage with customers and perform better.

Thank you Simonetta Manfredi at Oxford Brookes for your hospitality!

Women in Hospitality, Travel and Leisure 2020 Video

featuring Tea Colaianni (WiH2020), Elliott Goldstein (The MBS Group) and Jon Terry (PwC)

HTL Industry Leaders discuss what Diversity and Inclusion means to them

On the 6th of February 2019, we launched the WiH2020 Women in Hospitality, Travel and Leisure 2020 Review - 2019 Edition, in partnership with The MBS Group and PwC

Chaired by Eleanor Mills, Editorial Director of The Sunday Times, a panel of influential industry leaders discussed progress and answered questions

Keith Barr


Johan Lundgren

CEO easyJet Plc

Jane Bentall

Managing Director Haven Holidays (Bourne Leisure)

Kate Nicholls

CEO UKHospitality

Tea Colaianni, Founder and Chair of WiH2020 and Denise Wilson OBE, CEO of the Hampton-Alexander Review discuss how to continue to engage with Hospitality, Travel and Leisure companies to achieve the target of 33% female leaders by 2020.

Criticaleye supports WiH2020

Criticaleye said they were "Proud to support Women in Hospitality, Travel and Leisure 2020, a campaign spearheaded by our Board Mentor Tea Colaianni with the aim to increase the number of women in leadership roles across these sectors. In this video we talk to Tom Beedham Director - Board Mentors & NEDs and Jamie Wilson, Managing Director - Group Services, plus Tea Colaianni, about our joint ambitions for greater leadership diversity across all sectors"

Tea Colaianni said "We are so pleased to have Criticaleye’s support for WiH2020 and all our diversity and inclusion initiatives across hospitality travel and leisure"

Tea Colaianni visited the offices of Criticaleye today to talk about the WiH2020 initiative. Criticaleye are proud supporters of WiH2020.

Tom Beedham (pictured) said "We already work with a number of senior executives and leaders in this industry and have a lot to contribute, when it comes to expertise on women in leadership and executive development".

Diversity Afternoon Tea at The Rank Group PLC

November 2018

Tea commented: "It was great to join the Rank Group for their Diversity Afternoon Tea at their head office in Maidenhead. Rank is a signatory of the Diversity in HTL Charter and their employees are having great conversations about D&I".

Sarah Powell (Director of Communication at The Rank Group plc) said: "Tea thank you on behalf of Rank for a fabulous afternoon, your insight has created a real buzz and hopefully some more momentum for change".

David Balls (Group Human Resources Director at The Rank Group plc) commented: "Thank you so much for all your support Tea. The feedback about the session has been overwhelmingly positive and I look forward to welcoming you back soon".

Jennifer Liston-Smith (Head of coaching and consultancy at My Family Care) commented: "Glad to see your unstoppable influence continues Tea Colaianni!".