Masterclasses 2019

30th April 2019 - Be conscious of your unconscious bias (FULLY BOOKED)

Kirsty Rogers - Partner, DWF LLP

Time: 14:30 - 16:30

Venue: DWF Offices, 20 Fenchurch St, London EC3M 3AG

14th May 2019 - Retaining and attracting women; enabling parents and carers:

The benefits of making Work+Family work

Jennifer Liston-Smith - Director, Head of Coaching and Consulting at My Family Care

Time: 11:30 - 13:30

Venue: Café Rouge, Hays Galleria, London, SE1 2HD

22nd May 2019 - Coaching for parents returning from leave

Jennifer Liston-Smith - Director, Head of Coaching and Consulting at My Family Care

Time: 11:00 - 13:00

Venue: Olympia Suite - Hilton London Olympia, 380 Kensington High St, Kensington, London W14 8NL

12th June 2019 - Measure Diversity and Inclusion for Maximum Business Impact

Jon Terry - Diversity and Inclusion Consulting Leader, PwC

Time: 10:30 - 12:30

Venue: PwC, 7 More London Riverside, London, SE1 2RT

11th September 2019 - Criticaleye masterclass: Life on the leadership team

Tom Beedham, Director at Criticaleye

Time: 14:00 - 16:00

Venue: WeWork Room - TBC

26th September 2019 - Ethnicity in focus by Angela Malik

Angela Malik

Time: 14:00 - 16:00

Venue: TBC

31st October 2019 - Taking the next step in your career

Elliott Goldstein, Partner at The MBS Group

Time: 14:00 - 16:00

Venue: TBC

For further information on the 2019 Masterclasses - please contact us at

Diversity Awards

We would like to make you aware that there are various people awards open for 2019 and entries for these awards are now being sought. There are Diversity and Inclusion categories for all.

Please let us know if you are planning to submit an entry.

The closing date for entries is 19th July 2019

WiH2020 Latest News

Criticaleye supports WiH2020

On a recent Linkedin post Criticaleye said they were "Proud to support Women in Hospitality, Travel and Leisure 2020, a campaign spearheaded by our Board Mentor Tea Colaianni with the aim to increase the number of women in leadership roles across these sectors. In this video we talk to Tom Beedham Director - Board Mentors & NEDs and Jamie Wilson, Managing Director - Group Services, plus Tea Colaianni, about our joint ambitions for greater leadership diversity across all sectors"

Tea Colaianni said "We are so pleased to have Criticaleye’s support for WiH2020 and all our diversity and inclusion initiatives across hospitality travel and leisure"

26th March 2019

Record attendance of HR Leaders in Hospitality, Travel & Leisure at the Steering Group yesterday

Great to see so many companies joining the collaboration platform and working on some great initiatives to support Diversity and Inclusion across the HTL industry

PizzaExpress is the latest signatory of the WiH2020 Diversity in HTL Charter.

Ei Group Plc joins WiH2020 collaboration platform and commits to supporting efforts to work on Diversity and Inclusion across Hospitality, Travel and Leisure.

The inaugural meeting of the recently created @WiH2020 Advisory Board took place yesterday at PwC offices. Hospitality, Travel and Leisure leaders shared their personal motivation for supporting the WiH2020 campaign and worked collaboratively to progress the D&I agenda.

Tea Colaianni, Founder and Chair of WiH2020 and Denise Wilson OBE, CEO of the Hampton-Alexander Review discuss how to continue to engage with Hospitality, Travel and Leisure companies to achieve the target of 33% female leaders by 2020.


WiH2020 recently interviewed a number of female leaders across Hospitality, Travel and Leisure, find below their quotes that will inspire more women to pursue a career within our diverse and inclusive industry.

2018 saw a significant number of female leaders appointed to key leadership roles across the Hospitality, Travel and Leisure industry. We highlight below some examples of recent promotions that illustrate positive momentum towards more diverse leadership across HTL.

27th February 2019

We held our second launch of the Women in Hospitality, Travel and Leisure 2020 Review - 2019 edition in the stunning campus of Oxford Brookes in the presence of Hospitality Management course students and industry leaders.

Momentum is growing and while the gap between companies performing well and those that aren't is widening, it is also clear that more and more employers understand that diverse and inclusive businesses engage with customers and perform better.

Thank you Simonetta Manfredi at Oxford Brookes for your hospitality!

Women in Hospitality, Travel and Leisure 2020 Video

featuring Tea Colaianni (WiH2020), Elliott Goldstein (The MBS Group) and Jon Terry (PwC)

HTL Industry Leaders discuss what Diversity and Inclusion means to them

Elliott Goldstein Partner at The MBS Group discusses Tackling Diversity in Hospitality, Travel and Leisure Sectors (Part I)

February 2019

Elliott Goldstein Partner at The MBS Group discusses Your Flexible Friend? Broadening Diversity in Hospitality, Travel and Leisure (Part II)

February 2019

We are absolutely delighted to count Keith Barr, Simon Vincent OBE and Johan Lundgren as Lead Supporters of the WiH2020 campaign.

They have signed the Diversity in HTL Charter and are hugely committed to the collaboration projects we are working on.

On the 6th of February 2019, we launched the WiH2020 Women in Hospitality, Travel and Leisure 2020 Review - 2019 Edition, in partnership with The MBS Group and PwC

Chaired by Eleanor Mills, Editorial Director of The Sunday Times, a panel of influential industry leaders discussed progress and answered questions

Keith Barr


Johan Lundgren

CEO easyJet Plc

Jane Bentall

Managing Director Haven Holidays (Bourne Leisure)

Kate Nicholls

CEO UKHospitality

Tea Colaianni visited the offices of Criticaleye today to talk about the WiH2020 initiative. Criticaleye are proud supporters of WiH2020.

Tom Beedham (pictured) said "We already work with a number of senior executives and leaders in this industry and have a lot to contribute, when it comes to expertise on women in leadership and executive development".

Diversity Afternoon Tea at The Rank Group PLC

November 2018

Tea commented: "It was great to join the Rank Group for their Diversity Afternoon Tea at their head office in Maidenhead. Rank is a signatory of the Diversity in HTL Charter and their employees are having great conversations about D&I".

Sarah Powell (Director of Communication at The Rank Group plc) said: "Tea thank you on behalf of Rank for a fabulous afternoon, your insight has created a real buzz and hopefully some more momentum for change".

David Balls (Group Human Resources Director at The Rank Group plc) commented: "Thank you so much for all your support Tea. The feedback about the session has been overwhelmingly positive and I look forward to welcoming you back soon".

Jennifer Liston-Smith (Head of coaching and consultancy at My Family Care) commented: "Glad to see your unstoppable influence continues Tea Colaianni!".